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faq

Welcome to the questions page on this page you will find some common questions with answers to them.

How can I claim my discord rank?
When you purchase a donation rank via the store you need to type !tebex:claim inside the discord to claim your reward!

Do you guys offer refunds?
If you head over to the front page and click on the "FAQ" section you'll see our refund policy we offer.

What if I don't get the donation?
If for any reason at all you have issues with donating or didn't get your rewards please join our discord server and create a ticket. We will be more than happy to assist and correct the problem fast and efficiently for you!